Interview with Anna Zeffertt

AnnaZefferttAnna, what is your specialisation and how long have you been practising?

I am a Clinical Psychologist and until recently worked for the NHS for 24 years in various mental health and physical health settings in Cambridge, London and Edinburgh. I trained at the University of Edinburgh and did placements in that area of Scotland. Since qualification, I specialised in Child, Adolescent and Family work and throughout also worked with adults.

To be a clinical psychologist you need 3 years postgraduate training leading up to a doctorate, and this means we are a specialised profession with chartership under the British Psychological Society and registration with the Health Care Professions Council.

When did you start working at Salus Wellness and what influenced your decision to work here?

I started working at Salus Wellness in May 2015 after deciding to work in private practice. I live in Cambridge and I wanted to work somewhere local and to provide a local service.  I was influenced to working here as several other clinical psychologists also work at this clinic.

What I really liked was the flexibility of being able to use the rooms on a sessional basis. Salus Wellness has a convenient address and it’s good to give people appointments where I know there is a receptionist on week days and the flexibility to use rooms in the evenings or weekends.

Another reason for working here was just how friendly it was right from the beginning. I just thought ‘yes’ this would be a nice place to work. There is a really good atmosphere here and I always enjoy coming here myself.

How many clients do you see in an average week?

I see about 8 clients per week as I’ve chosen to work part-time.

What is your general view of the facilities offered by Salus Wellness?

It is fantastic that Salus Wellness has such a central location in Cambridge and it’s a comfortable building for clients to come to. It is discreet and they can drop in while in town, and the parking is relatively easy which is a bonus. The facilities are pretty straightforward with a reception area plus clean, comfortable, safe and confidential rooms to work from.

How did the help received from Salus Wellness in terms of running your business, sales and marketing help to develop your business?

I think it is very helpful to have the two meeting structures that Massimo, the Managing Director, provides. There is the “Private Practice as a Business” which are helpful, regular meetings where we talk about provision of mental health or more general health issues amongst a whole range of different practitioners. Also, the free monthly Practitioners Workshop has been helpful in terms of advice with technical things like setting up the website, designing business cards and marketing and developing my practice.

My referrals come from GPs, medical or clinical psychology professionals, private health care insurance such as BUPA, or from direct enquiry.

There is a ‘find a psychologist’ section on the British Psychological Society web-site at (see in the section ‘psychology and the public’) and my name comes up there in the Directory of Chartered Psychologists when you put in a Cambridge post code.

What are your future plans at the clinic?

I will carry on providing and developing my service through the clinic. I will continue to see the number of clients I have at the moment and hopefully become known more for providing a specialist service for children and adolescents as well as adults. I also specialise in working with trauma responses such as Post Traumatic Stress Disorder and hope to provide more of a service in this area.

It is great to work within a group of clinical psychologists because we can cross refer and form professional links.

Would you recommend Salus Wellness to other practitioners?

Yes I certainly would. It is a very friendly and comfortable place to work and the meeting structures are great in terms of the support provided.

What advice would you give to new practitioners?

The two meetings are an excellent opportunity to get to know other practitioners and there are a lot of common problems and issues raised when we come together to discuss and share ideas.



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