Interview with Olga Fuentes

OlgaOlga, what is your specialisation and how long have you been practising?

I am a counsellor, a graduate psychologist and an adult education tutor (teaching counselling at diploma level). I have been practising as a counsellor for 3 years.

When did you start working at Salus Wellness and what influenced your decision to work here?

I first contacted Massimo Gaetani, Director of Salus Wellness, to enquire about hiring rooms at the clinic by the end of November 2013 and arranged a meeting with him a few days later which proved to be a successful one as I joined Salus Wellness December 2013.

My decision to work at Salus Wellness was influenced by the location, the good condition of the rooms and the way Massimo runs the clinic: offering free workshops, gatherings to meet and greet, the possibility of booking rooms on an ad-hoc basis to help new practitioners and his invaluable experience in ‘how to run successfully your own business’.

How many clients do you see in an average week?

It depends on the time of year, really. I had a couple of very quiet months at the beginning of this year (preceded by a very busy autumn at the clinic) but at present I’m managing 12 cases and having a waiting list which includes a couple of people who I would be starting with in September (after the holiday break). I am working with two couples, two children and 8 adults, some of them I meet every other week due to staggering ending processes and their own limited time available.

What is your general view of the facilities offered by Salus WEllness?

My general view of the facilities offered by Salus Wellness is a very positive one. I believe, based on research conducted before joining the clinic, that the facilities offered by Salus Wellness are unique and exceed my own expectations.

How did the help received from Salus Wellness in terms of running your business, sales and marketing help to develop your business?

The help received from Salus Wellness has been the key to the success of my practice as I am a counsellor, not a businesswoman! I attended all the workshops I could while still not having a single client and I learnt everything from them. Massimo facilitated the process of having a professional website and business cards as I totally trusted his advice.

What are your future plans at the Clinic?

I am hoping to continue using the clinic and growing my business in the future once I have some more time available (currently at last year of MA in Relationship Therapy).

Would you recommend Salus Wellness to other practitioners?

Yes, by all means. I have already recommended it to other practitioners and I will continue to do so.

What advice would you give to new practitioners?

The advice I would give them is to be patient, to have clear views on what they want to achieve, to attend all workshops offered, to talk openly and honestly to Massimo about their hopes and listen to his advice, to believe in their own potential and in what they can offer, to value themselves and their job.



Interview with Sharon Lunn

IMG_1295Sharon, what is your specialisation and how long have you been practising?

I’ve been practising since 1995 and my specialisation is in intestinal health.

When did you start working at Salus Wellness and what influenced your decision to work here?

I started working at Salus Wellness in 2012 although I did see the Salus website a year before I started but at the time there was a male colonic hydrotherapist already based here. However, a year later I decided to go for it because I thought some clients may prefer a female therapist. Another reason was that I did other things such as the nutritional and homeopathic aspects of gut health also.

I liked the philosophy actually as there was a lot of help and you didn’t feel as though you were alone in your business. When I came here and met everyone, I thought yes I definitely want to work from here and made up my mind immediately.

How many clients do you see in an average week?

I see 5 clients per week

What is your general view of the facilities offered by Salus Wellness?

They are very good.

How did the help received from Salus Wellness in terms of running your business, sales and marketing help to develop your business?

I actually think the help received is amazing but I need to work at it. I don’t do social media but next year I’m having lessons with it so that it will all start to happen. So the help I’ve received so far and the notes I’ve taken at the workshops can only benefit my practice 100% but I need to work at it.

What are your future plans at the clinic?

I would like to stay here indefinitely and growing the business.

 Would you recommend Salus Wellness to other practitioners?

Yes definitely.

 What advice would you give to new practitioners?

This is a clean, comfortable, friendly clinic to work in with lovely clients and practitioners alike. All practitioners should stick with it and not give up. Market your business and take all the advice and support provided as it is something which is not offered anywhere else. It is very important for all practitioners to exercise best practice to ensure that all areas of the clinic are kept tidy and well maintained at all times not just for themselves but for their clients also.

Interview with Anna Zeffertt

AnnaZefferttAnna, what is your specialisation and how long have you been practising?

I am a Clinical Psychologist and until recently worked for the NHS for 24 years in various mental health and physical health settings in Cambridge, London and Edinburgh. I trained at the University of Edinburgh and did placements in that area of Scotland. Since qualification, I specialised in Child, Adolescent and Family work and throughout also worked with adults.

To be a clinical psychologist you need 3 years postgraduate training leading up to a doctorate, and this means we are a specialised profession with chartership under the British Psychological Society and registration with the Health Care Professions Council.

When did you start working at Salus Wellness and what influenced your decision to work here?

I started working at Salus Wellness in May 2015 after deciding to work in private practice. I live in Cambridge and I wanted to work somewhere local and to provide a local service.  I was influenced to working here as several other clinical psychologists also work at this clinic.

What I really liked was the flexibility of being able to use the rooms on a sessional basis. Salus Wellness has a convenient address and it’s good to give people appointments where I know there is a receptionist on week days and the flexibility to use rooms in the evenings or weekends.

Another reason for working here was just how friendly it was right from the beginning. I just thought ‘yes’ this would be a nice place to work. There is a really good atmosphere here and I always enjoy coming here myself.

How many clients do you see in an average week?

I see about 8 clients per week as I’ve chosen to work part-time.

What is your general view of the facilities offered by Salus Wellness?

It is fantastic that Salus Wellness has such a central location in Cambridge and it’s a comfortable building for clients to come to. It is discreet and they can drop in while in town, and the parking is relatively easy which is a bonus. The facilities are pretty straightforward with a reception area plus clean, comfortable, safe and confidential rooms to work from.

How did the help received from Salus Wellness in terms of running your business, sales and marketing help to develop your business?

I think it is very helpful to have the two meeting structures that Massimo, the Managing Director, provides. There is the “Private Practice as a Business” which are helpful, regular meetings where we talk about provision of mental health or more general health issues amongst a whole range of different practitioners. Also, the free monthly Practitioners Workshop has been helpful in terms of advice with technical things like setting up the website, designing business cards and marketing and developing my practice.

My referrals come from GPs, medical or clinical psychology professionals, private health care insurance such as BUPA, or from direct enquiry.

There is a ‘find a psychologist’ section on the British Psychological Society web-site at (see in the section ‘psychology and the public’) and my name comes up there in the Directory of Chartered Psychologists when you put in a Cambridge post code.

What are your future plans at the clinic?

I will carry on providing and developing my service through the clinic. I will continue to see the number of clients I have at the moment and hopefully become known more for providing a specialist service for children and adolescents as well as adults. I also specialise in working with trauma responses such as Post Traumatic Stress Disorder and hope to provide more of a service in this area.

It is great to work within a group of clinical psychologists because we can cross refer and form professional links.

Would you recommend Salus Wellness to other practitioners?

Yes I certainly would. It is a very friendly and comfortable place to work and the meeting structures are great in terms of the support provided.

What advice would you give to new practitioners?

The two meetings are an excellent opportunity to get to know other practitioners and there are a lot of common problems and issues raised when we come together to discuss and share ideas.



Interview with Susie Renshaw

Susie RenshawSusie, what is your specialisation and how long have you been practising?

I’ve been practising since 2002 and my specialisation is psychotherapy and counselling. I’ve worked a lot with University students and since working privately I have started taking referrals from Employee Assistance Programmes and I work as an associate counsellor for two of these. In this role I help people with emotional and psychological issues which may be impacting on their performance at work.

When did you start working at  Salus Wellness and what influenced your decision to work here?

I started working at Salus Wellness in October 2014. The location, which suited both myself and my clients, was certainly a big factor; being near cafes making it a nice place for people to come to. I liked there being a reception with a waiting area and reception staff  who provide a really friendly welcome which my clients appreciate.

How many clients do you see in an average week?

I see 8-10 clients per week at Salus and I work 2 days a week elsewhere.

What is your general view of the facilities offered by Salus Wellness?

They are very good. It feels like a good, clean and safe environment. I feel safe working here as an independent practitioner. It feels welcoming and warm for people and my clients like coming here and they say they find it really friendly.They also like the location as it’s easy to get to in terms of parking and public transport.

How did the help received from Salus Wellness in terms of running your business, sales and marketing help to develop your business?

For me, I have a background in marketing and PR so I already came with some experience and knowledge in this area. However, it’s been good to work somewhere with a Director who has that marketing and business background and I like the fact that it is a very professionally run practice by someone who is not one of the practitioners. The advantage being that It is run as a business with a strategy which is being developed all the time.

What are your future plans at the clinic?

It is working really well and I’m looking to carry on as I am. I like being part of a multi-disciplinary group of practitioners with whom I have developed a great working relationship.

Would you recommend Salus Wellness to other practitioners?

Yes definitely. There is lots of support available and a really good mix of practitioners from all disciplines.

What advice would you give to new practitioners?

There is lots to learn when starting private practice but it is really worth it for all the benefits you can get from working for yourself. Take up all the advice provided in the workshops by Massimo and other experienced practitioners; network as much as you can and keep open to learning and adapting as you go along.